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Lifetime Craftsmanship Guarantee

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Lifetime Craftsmanship Guarantee


You want to be able to reach for your much-loved jewelry ten, twenty, fifty years from now – even longer. And you will. We can guarantee our jewelry is free from defects in materials and craftsmanship for the life of the jewelry. We will replace or repair any purchase found to be defective at no cost to you. This guarantee does not include normal wear and tear.

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100% money back guarantee

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100% money back guarantee


If you're not happy with the jewelry you've selected or received as a gift you can return it no questions asked. Merchandise in original condition may be returned for refund or exchange within 30 days of purchase with original receipt, unless marked otherwise. Any merchandise ordered, custom made, or altered at the customer's request is not returnable.

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Lifetime Diamond trade back

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Lifetime Diamond trade back


Love grows over time and your diamond can too! When you’re ready to upgrade, we’ll give you full retail credit toward another diamond of greater value.

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Complimentary Ring Sizing

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Complimentary Ring Sizing


To keep your ring lustrous year after year, we will replate all white gold jewelry annually at no charge. Avg retail value $75 per plating. If the initial size of your jewelry is wrong we will size your purchase one time at no cost regardless of when it was purchased. Please note some items are not sizeable.

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Lifetime Clean, Polish and Appraisals

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Lifetime Clean, Polish and Appraisals


Let it Shine, Let it Shine! Rumanoff's will clean, inspect and polish your jewelry at no cost for the life of your purchase. Average retail value: $30 per clean, polish and inspection. It is important to insure your fine jewelry against loss, but its value can increase over time as the value of diamonds and precious metals change. Rumanoff's will provide a free appraisal every five years so you can keep your policy up to date. Average retail value: $125 per appraisal.

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Over 80 years in Business

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Over 80 years in Business


At Rumanoff's Fine Jewelry, our family feels especially blessed to be in business since 1938, and to be considered New Haven County's most respected jewelry store. For four generations, we have seen the industry change but embrace our ability to adapt and look forward. We continue to strive to bring you an outstanding selection of jewelry, diamonds and watches, and second-to-none service in our uniquely comfortable and modern chic family atmosphere. Stop in and experience all that Rumanoff's Fine Jewelry has to offer. We look forward to earning your trust.

OUR TEAM

Staff

OUR TEAM

Staff

Michael Rumanoff

CEO, CFO

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Michael Rumanoff

CEO, CFO

Michael is the co-founder of our retail business, Rumanoff’s Fine Jewelry, as we know it today. Michael is a third generation owner, with 45 years of experience in the industry, joining the business in 1975 and taking it over alongside his brother, Steven, in 1994. Michael has run the jewelry store since its infancy, and is here today on a daily basis to oversee all business decisions and to help with customers. Interacting with our customers and maintaining and developing relationships is what he enjoys most. He is passionate about family, loves his four grandchildren dearly, and is fulfilled by playing a role in our customers’ lives as well as within our community.

Staff

Steve Rumanoff

Vice President | Outside Sales

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Steve Rumanoff

Vice President | Outside Sales

Having come into our family business in 1989, Steve is the co-founder of our retail business, Rumanoff’s Fine Jewelry. Through relationships established prior to our evolution from a wholesale distributorship to a retail jewelry store, Steve has remained responsible for all outside sales. He has been working as a representative and territory manager for top jewelry manufacturers for greater than 25 years, while maintaining a vested interest, guidance, and assistance within our store. His friendly, outgoing and caring nature is infectious, which is why so many people come to see him and call him a friend.

Staff

Douglas Rumanoff

COO

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Douglas Rumanoff

COO

Doug is a fourth-generation partner of Rumanoff’s Fine Jewelry. He entered the family business after receiving his degree from the University of Connecticut (Go Huskies!) in 2003. Although Doug was never pressured by his father, Mike, or his uncle, Steve, to join them, they welcomed him with open arms into the growing business. Seeing potential in what they had created, Doug brought with him a resiliency and ambition while possessing a strong desire to carry on his grandfather’s legacy. Doug was first responsible for the implementation of software and computerization of the business, and for developing Rumanoff’s Fine Jewelry’s website, and did so while earning accreditations from the Gemological Institute of America. Doug currently oversees all of Rumanoff’s operations and marketing efforts, is involved in all business decisions, and thoroughly enjoys helping our valued customers. Doug takes great pride in exceeding our customers’ expectations while providing them with a memorable experience, with the principal goal of ensuring their happiness. Doug is genuinely honored to be a part of our customers’ special life moments.

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Leslie DeStefano

Vice President
Director of Customer Relations

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Leslie DeStefano

Vice President | Director of Customer Relations

Leslie is a fourth-generation Rumanoff and partner of Rumanoff’s Fine Jewelry. She has had a passion for jewelry since she was a little girl, playing dress up and enjoying her visits to see her dad, uncle and grandfather at work while she eyed the jewels in the showroom. It was only natural that she worked in the jewelry store since 2001 through high school and during the summers while in college. Leslie joined the business full time in 2009 after receiving her degree from Roger Williams University to help continue her family’s legacy. She brings with her a fresh perspective and is responsible for stimulating and developing Rumanoff’s social media, while assisting in all business decisions. Leslie flourishes when helping customers by offering her genuine opinion and expertise, all while exuding her love for jewelry as she provides an unparalleled experience (just look at our reviews!). Leslie truly loves what she does, and says on a regular basis, “I couldn’t imagine working anywhere else.”

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Jonathan Bennett

Manager
GIA Diamonds Graduate

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Jonathan Bennett

Manager | GIA Diamonds Graduate

Jonathan first stepped foot into the jewelry industry in 2008, and immediately absorbed an abundance of knowledge.  Jonathan worked to earn qualifications as an accredited jewelry professional, a colored stones specialist, and a GIA diamonds graduate.  Though his thirst for expertise is vast, it is his ability to communicate and educate through experience that sets him apart in regard to customer excellence.  From a product standpoint, Jonathan is fascinated by diamonds -- from the science to the human story and longevity, he fanatically appreciates how diamonds can carry a family story for generations, with such an intrinsically emotional and personal connection to the gem.  Jonathan leads our appraisal department and is more than willing to do anything from changing watch batteries to helping to select the perfect gift, but what drives him most is being a part of people's special moments, engagements in particular, because, as Jonathan puts it, they are such an exciting time for the couple as they create a moment that they will always remember.

Staff

Jennifer Paterson-Suttile

Manager

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Jennifer Paterson-Suttile

Manager

Jennifer’s love for jewelry was evident at an early age, when she proudly shrouded her wall with pictures of rings. She entered the jewelry industry in 1987, becoming immersed in the jewelry world as she gained experience working for notable stores over the next 26 years. We were thrilled when she brought her expansive knowledge of jewelry and timepieces to Rumanoff’s in 2013. Jen is in charge of the Rumanoff’s watch repair service as well as the Pandora department, and specializes in customizing and repurposing our customer’s old jewelry into new treasures. We are fortunate to have someone with her level of expertise, but more than that, her easy-going nature is appreciated by everyone who meets her. Whether Jen is helping with an engagement ring or a Pandora charm, she truly cares about each and every interaction and being a part of our customers’ most special moments.

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Jenny Dimmock

Customer Excellence

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Jenny Dimmock

Customer Excellence

True story, Jenny first became part of our Rumanoff’s team as the bartender of all our events. Not only could she pour a good drink, but she had a zest for helping out in any way she could, which did not go unnoticed. The stars aligned and she is now a full-time team member who loves jewelry, meeting people, and helping them find the perfect gift, whether it’s for a loved one or for themselves.

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Carlene Burgess

Master Jeweler

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Carlene Burgess

Master Jeweler

Carlene has been fascinated with jewelry since she can remember, and always knew that she wanted to make jewelry as her career. She entered the male dominated bench jeweler world in 1975, knowing she would have to truly prove herself to succeed. That is exactly what she has done over the past 45 years. We were fortunate enough to have Carlene join our Rumanoff’s family in 2014, bringing with her an impressive portfolio of custom jewelry creations, experience in all aspects of jewelry and gemstone repair and setting, and qualifications earned from the Gemological Institute of America, in addition to the experience of already having worked in other retail environments. She has enhanced our in-store jewelry design and repair center with her proficiency, and is here to help with any repair, setting, or custom work you may need.

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Coleen Bankowski

Customer Excellence

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Coleen Bankowski

Customer Excellence

Coleen has been a devoted team member of Rumanoff’s Fine Jewelry since 2006. She continues to be a part of the progression of our business, and truly cares about each and every interaction she has. She is fulfilled by what she does, because, in her words, she can make someone’s day special by helping them pick out the perfect gift for any occasion.

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Lauren Vendetto

Customer Excellence

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Lauren Vendetto

Customer Excellence

Lauren has been part of our team since 2007. She is one of our main merchandisers and is here to assist our customers with finding the perfect gift, whether it’s for a loved one or for themselves. People often come in asking for her due to her easy-going, helpful nature. Like everyone here at Rumanoff’s, Lauren genuinely cares about our customers and gets gratification from playing a part in their happiness.

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Felicia Rumanoff

Engraving Specialist

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Felicia Rumanoff

Engraving Specialist

Felicia, married to Michael, and Mom to Douglas and Leslie, enjoyed a 42-year career as a dental hygienist, but always possessed a passion for the arts with a knack for fine detail. It was during the latter half of this career when Felicia and Michael attended a jewelry conference, where Michael suggested she look for ideas for an upcoming anniversary gift. When Felicia told him she found something she really liked, he was surprised when he discovered it was an engraving machine. The rest is history. Felicia has headed our engraving department since 2002 and is remarkable at engraving on a variety of metals, glass, wood, leather and other materials. People have come to trust and rely on Felicia’s expertise when it comes to placement, font choices, and her recommendations. Although Felicia thoroughly enjoys the process of engraving, it is the everlasting sentimentality of the end result that she appreciates and treasures most.

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Kim Knight

Customer Excellence

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Kim Knight

Customer Excellence

Kim joined the Rumanoff’s team in 2013. In her words, when the opportunity came to work at her favorite jewelry store, she jumped at the chance, and she has been helping our customers ever since. Kim is calm and collected which fits right into our relaxed atmosphere. She does a variety of things at Rumanoff’s, but helping our customers find the perfect piece of jewelry is what she enjoys the most.

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