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Lifetime Craftsmanship Guarantee

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Lifetime Craftsmanship Guarantee


You want to be able to reach for your much-loved jewelry ten, twenty, fifty years from now – even longer. And you will. We can guarantee our jewelry is free from defects in materials and craftsmanship for the life of the jewelry. We will replace or repair any purchase found to be defective at no cost to you. This guarantee does not include normal wear and tear.

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100% money back guarantee

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100% money back guarantee


If you're not happy with the jewelry you've selected or received as a gift you can return it no questions asked. Merchandise in original condition may be returned for refund or exchange within 30 days of purchase with original receipt, unless marked otherwise. Any merchandise ordered, custom made, or altered at the customer's request is not returnable.

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Lifetime Diamond trade back

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Lifetime Diamond trade back


Love grows over time and your diamond can too! When you’re ready to upgrade, we’ll give you full retail credit toward another diamond of greater value.

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Complimentary Ring Sizing

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Complimentary Ring Sizing


To keep your ring lustrous year after year, we will replate all white gold jewelry annually at no charge. Avg retail value $75 per plating. If the initial size of your jewelry is wrong we will size your purchase one time at no cost regardless of when it was purchased. Please note some items are not sizeable.

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Lifetime Clean, Polish and Appraisals

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Lifetime Clean, Polish and Appraisals


Let it Shine, Let it Shine! Rumanoff's will clean, inspect and polish your jewelry at no cost for the life of your purchase. Average retail value: $30 per clean, polish and inspection. It is important to insure your fine jewelry against loss, but its value can increase over time as the value of diamonds and precious metals change. Rumanoff's will provide a free appraisal every five years so you can keep your policy up to date. Average retail value: $125 per appraisal.

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Over 80 years in Business

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Over 80 years in Business


At Rumanoff's Jewelry, our family feels especially blessed to be in business since 1938, and to be considered New Haven County's most respected jewelry store. For four generations, we have seen the industry change but embrace our ability to adapt and look forward. We continue to strive to bring you an outstanding selection of jewelry, diamonds and watches, and second-to-none service in our uniquely comfortable and modern chic family atmosphere. Stop in and experience all that Rumanoff's Jewelry has to offer. We look forward to earning your trust.

Common Jewelry Problems that Require Jewelry Repair

Jewelry Problems that Require Repairs

Jewelry is often cherished and passed down from generation to generation, or simply collected by one for its luxurious charm. Even the most well-made pieces can experience problems over time and need repairs. Whether your jewelry is tarnished and needs replenishing or needs parts replaced, our team at Rumanoff's Jewelry in Hamden, Connecticut are here to help you prolong the life of your fine jewelry pieces.

Ring Resizing

One of the most common problems we see in jewelry is a ring that does not fit quite correctly. A loose ring can cause discomfort, or even fall off and get lost. A ring that is too tight can be just as problematic, cutting off circulation to your finger and making it difficult to remove. If your ring needs to be resized, our experts will make the necessary adjustments so that it fits perfectly.

Re-tipping or Replacing Prongs

The prongs on a ring are what keep the stone in place and create the foundation for the entire ring. Over time, these prongs can break or warp, making the stone more susceptible to falling out. If you notice that the prongs on your ring are looking worn, it's important to bring it in for repair as soon as possible. Depending on the severity, we may be able to simply re-tip the prongs or replace them entirely.

Replace a Stone

If a stone falls out of your jewelry, it's important to bring it in for repair as soon as possible. Losing a stone can mean losing the structural integrity of the piece. It's important that an expert assess the damage and determine whether the stone can be reset or if a new one is needed. Depending on the type of stone, it may be able to simply set it back in place. If the stone is cracked or chipped, however, it will need to be replaced.

Replacing Chain or Clasps

Another common repair we see is a broken or damaged chain. This can happen after years of wear. If your necklace or bracelet will not stay clasped, it's likely time to take it to a trusted jeweler like Rumanoff’s Jewelry. Depending on the severity, our team of jewelry experts may be able to simply repair the clasp or replace it entirely. In some cases, the entire chain may need to be replaced.

Changing Earring Posts

If you have had your earrings for a while, it's not uncommon for the posts to become bent or worn down and need to be replaced. When this happens, your earrings may become loose and fall out, or they may not be able to penetrate the earlobe at all, defeating the purpose of the earring. Posts can sometimes get broken as well, which will then require a professional hand to repair the items.

Have Jewelry Repaired at Rumanoff's Jewelry

At Rumanoff's Jewelry in Hamden Connecticut, we are experts in jewelry repair. No matter what problem you're experiencing, our team can help. We have the knowledge and experience to quickly assess the damage and make the necessary repairs. We understand that your jewelry is important to you, and we take the time to do the job right. Contact us to learn more about how our teams at Rumanoff's Jewelry can help you with all of your repair needs.

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