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Lifetime Craftsmanship Guarantee

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Lifetime Craftsmanship Guarantee


You want to be able to reach for your much-loved jewelry ten, twenty, fifty years from now – even longer. And you will. We can guarantee our jewelry is free from defects in materials and craftsmanship for the life of the jewelry. We will replace or repair any purchase found to be defective at no cost to you. This guarantee does not include normal wear and tear.

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100% money back guarantee

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100% money back guarantee


If you're not happy with the jewelry you've selected or received as a gift you can return it no questions asked. Merchandise in original condition may be returned for refund or exchange within 30 days of purchase with original receipt, unless marked otherwise. Any merchandise ordered, custom made, or altered at the customer's request is not returnable.

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Lifetime Diamond trade back

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Lifetime Diamond trade back


Love grows over time and your diamond can too! When you’re ready to upgrade, we’ll give you full retail credit toward another diamond of greater value.

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Complimentary Ring Sizing

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Complimentary Ring Sizing


To keep your ring lustrous year after year, we will replate all white gold jewelry annually at no charge. Avg retail value $75 per plating. If the initial size of your jewelry is wrong we will size your purchase one time at no cost regardless of when it was purchased. Please note some items are not sizeable.

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Lifetime Clean, Polish and Appraisals

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Lifetime Clean, Polish and Appraisals


Let it Shine, Let it Shine! Rumanoff's will clean, inspect and polish your jewelry at no cost for the life of your purchase. Average retail value: $30 per clean, polish and inspection. It is important to insure your fine jewelry against loss, but its value can increase over time as the value of diamonds and precious metals change. Rumanoff's will provide a free appraisal every five years so you can keep your policy up to date. Average retail value: $125 per appraisal.

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Over 80 years in Business

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Over 80 years in Business


At Rumanoff's Jewelry, our family feels especially blessed to be in business since 1938, and to be considered New Haven County's most respected jewelry store. For four generations, we have seen the industry change but embrace our ability to adapt and look forward. We continue to strive to bring you an outstanding selection of jewelry, diamonds and watches, and second-to-none service in our uniquely comfortable and modern chic family atmosphere. Stop in and experience all that Rumanoff's Jewelry has to offer. We look forward to earning your trust.

OUR TEAM

Staff

OUR TEAM

Staff

Michael Rumanoff

Founder

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Michael Rumanoff

Founder

Michael is the co-founder of our retail business, Rumanoff’s Jewelers, as we know it today. Michael is a third generation owner, with over 45 years of experience in the industry, joining the business in 1975 and taking it over alongside his brother, Steven, in 1994. Today, Michael guides in business decisions, yet interacting with our customers and maintaining and developing relationships is what he enjoys most. He is passionate about family, loves his four grandchildren dearly, and is fulfilled by playing a role in our customers’ lives while working side by side with Doug and Leslie as they carry on the family legacy.

Staff

Douglas Rumanoff

Chief Executive Officer

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Douglas Rumanoff

Chief Executive Officer

Doug is a fourth-generation partner of Rumanoff’s Jewelers. He entered the family business after receiving his degree from the University of Connecticut in 2003, and brought with him resiliency and ambition while possessing a strong desire to carry on his grandfather’s legacy and grow the family business. Doug attained the role of CEO as of January 2023, and is responsible for developing and executing Rumanoff's business strategy, is involved in all business decisions, and thoroughly enjoys helping our valued customers. Doug has shown a keen ability to adapt and evolve, and looks forward to the future growth of the business while playing a role in the community through participation and philanthropic efforts. Doug takes great pride in continuing the Rumanoff's culture of exceeding our customers’ expectations, with the principal goal of ensuring their happiness.

Staff

Leslie DeStefano

Chief Sales Officer

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Leslie DeStefano

Chief Sales Officer

Leslie is a fourth-generation Rumanoff and partner of Rumanoff’s Jewelers. She has possessed a passion for jewelry from a very young age, playing dress up and enjoying her visits to see her dad, uncle and grandfather at work while she eyed the jewels in the showroom. It was only natural that she worked in the jewelry store since 2001 through high school and during the summers while in college, learning the family business. Leslie joined Rumanoff's Jewelers full time in 2009 after receiving her degree from Roger Williams University to help continue her family’s legacy. She brought with her a fresh perspective and was immediately responsible for stimulating and advancing Rumanoff’s social media. Today, Leslie assists in business decisions while leading and developing our sales team. Leslie flourishes when helping customers by offering her genuine opinion and expertise, all while exuding her love for jewelry as she provides an unparalleled experience. Leslie truly loves what she does, and says on a regular basis, “I couldn’t imagine working anywhere else.”

 
Staff

Jonathan Bennett

Manager
GIA Diamonds Graduate

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Jonathan Bennett

Manager | GIA Diamonds Graduate

Jonathan first stepped foot into the jewelry industry in 2008, and immediately absorbed an abundance of knowledge.  Jonathan worked to earn qualifications as an accredited jewelry professional, a colored stones specialist, and a GIA diamonds graduate.  Though his thirst for expertise is vast, it is his ability to communicate and educate through experience that sets him apart in regard to customer excellence.  From a product standpoint, Jonathan is fascinated by diamonds -- from the science to the human story and longevity, he fanatically appreciates how diamonds can carry a family story for generations, with such an intrinsically emotional and personal connection to the gem.  Jonathan leads our appraisal department and is more than willing to do anything from changing watch batteries to helping to select the perfect gift, but what drives him most is being a part of people's special moments, engagements in particular, because, as Jonathan puts it, they are such an exciting time for the couple as they create a moment that they will always remember.

Staff

Jennifer Paterson-Suttile

Senior Associate | Customer Excellence

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Jennifer Paterson-Suttile

Senior Associate | Customer Excellence

Jennifer’s love for jewelry was evident at an early age, when she proudly shrouded her wall with pictures of rings. She entered the jewelry industry in 1987, becoming immersed in the jewelry world as she gained experience working for notable stores over the next 26 years. We were thrilled when she brought her expansive knowledge of jewelry and timepieces to Rumanoff’s in 2013. Jen is in charge of the Rumanoff’s watch repair service as well as the Pandora department, and specializes in customizing and repurposing our customer’s old jewelry into new treasures. We are fortunate to have someone with her level of expertise, but more than that, her easy-going nature is appreciated by everyone who meets her. Whether Jen is helping with an engagement ring or a Pandora charm, she truly cares about each and every interaction and being a part of our customers’ most special moments.

Staff

Kara Franke

Customer Excellence

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Kara Franke

Customer Excellence

Kara joined Rumanoff's Jewelers in 2021, having worked her way to a managerial position in her last endeavor, and bringing with her over twenty years of customer service experience in retail. Kara possesses a lighthearted, caring essence and excels in listening to our customers' needs. She is an integral part of our team, as her genuine nature, sense of humor, and character shine through.

Staff

Stevie DeToro

Customer Excellence

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Stevie DeToro

Customer Excellence

Stevie joined the Rumanoff's team in 2022, after graduating from the New York Fashion Institute of Technology with a degree in fashion merchandising. She brought with her over five years of client relations and customer service both as a makeup artist and luxury sales associate. Her interpersonal skills and love for fashion have proven to be an asset here at Rumanoff's, as she loves interacting with customers and can relate to anyone who walks through our doors.

Staff

Lauren Vendetto

Customer Excellence

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Lauren Vendetto

Customer Excellence

Lauren has been part of our team since 2007. She is one of our main merchandisers and is here to assist our customers with finding the perfect gift, whether it’s for a loved one or for themselves. People often come in asking for her due to her easy-going, helpful nature. Like everyone here at Rumanoff’s, Lauren genuinely cares about our customers and gets gratification from playing a part in their happiness.

 
Staff

Carlene Burgess

Master Jeweler

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Carlene Burgess

Master Jeweler

Carlene has been fascinated with jewelry since she can remember, and always knew that she wanted to make jewelry as her career. She entered the male dominated bench jeweler world in 1975, knowing she would have to truly prove herself to succeed. That is exactly what she has done over the past 45 years. We were fortunate enough to have Carlene join our Rumanoff’s family in 2014, bringing with her an impressive portfolio of custom jewelry creations, experience in all aspects of jewelry and gemstone repair and setting, and qualifications earned from the Gemological Institute of America, in addition to the experience of already having worked in other retail environments. She has enhanced our in-store jewelry design and repair center with her proficiency, and is here to help with any repair, setting, or custom work you may need.

Staff

Felicia Rumanoff

Engraving Specialist

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Felicia Rumanoff

Engraving Specialist

Felicia, married to Michael, and Mom to Douglas and Leslie, enjoyed a 42-year career as a dental hygienist, but always possessed a passion for the arts with a knack for fine detail. It was during the latter half of this career when Felicia and Michael attended a jewelry conference, where Michael suggested she look for ideas for an upcoming anniversary gift. When Felicia told him she found something she really liked, he was surprised when he discovered it was an engraving machine. The rest is history. Felicia has headed our engraving department since 2002 and is remarkable at engraving on a variety of metals, glass, wood, leather and other materials. People have come to trust and rely on Felicia’s expertise when it comes to placement, font choices, and her recommendations. Although Felicia thoroughly enjoys the process of engraving, it is the everlasting sentimentality of the end result that she appreciates and treasures most.

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