THE RUMANOFF GUARANTEE
At Rumanoff’s Fine Jewelry, you are valued—and we strive to prove it by delivering unsurpassed service designed to keep your jewelry cherished, shining and wearable throughout your lifetime.
Refund and Exchange Policy
Merchandise in original condition may be returned for a refund, store credit, or exchanged within 30 days of purchase with original receipt. Any merchandise ordered, custom made, worn, or altered at the customer's request is not returnable.
Lifetime Craftsmanship Guarantee
We guarantee our jewelry is free from defects in materials and craftsmanship for the life of the jewelry. We will replace or repair any purchase found to be defective at no cost to you. This guarantee does not include normal wear and tear.
Lifetime Diamond Trade-In Guarantee
Love grows over time and your diamond can too. When you are ready to upgrade, we'll give you full retail credit toward another diamond of greater value.
Lifetime Clean And Polish
Rumanoff’s will clean, inspect and polish your purchase at no cost for the life of the purchase, and as often as you would like.
We will provide you with an appraisal at no cost for any item(s) purchased at Rumanoff’s, and will update your appraisal as needed for the life of the jewelry.
We will size your purchase one time at no cost regardless of when it was purchased. Please note that some items are not sizable.